Zip Timber Lake

1. What tours do you offer, and how long do they last?

We offer two unique outdoor adventures, each designed to give you a memorable experience in the treetops!The Introductory Tour includes 3 zip lines (including the second longest on our course), and 2 aerial bridges. This tour does not pass over water, and lasts approximately 1.5-2 hours.The High Adventure Tour includes 8 zip lines, 4 aerial bridges, and 2 climbing elements. This tour features our dual zip line and 1,000-foot lake zip! This tour lasts approximately 3-4 hours.Tour duration may vary depending on group size, participant pace, and weather conditions.

2. What if I've never been zip lining before?

No experience? No problem! We love introducing first-time adventurers to zip lining.Before your tour, our Zipologists (guides) will lead you through our orientation and gear-up process, as well as Ground School. You will learn how your equipment works, how to perform necessary activities, and what to expect on the course. Ground School also features a practice zip line just feet off the ground to make sure you feel totally comfortable before heading up to height.Our guides help you through every step of the process! Listen to their instructions, ask all the questions you need, and enjoy your adventure!

3. Are there age, weight, or physical requirements?

We welcome adventure seekers of many ages! While we don't enforce a specific age requirement, all participants must be able to understand and follow their guides' instructions.All riders must weight between 50 and 275 pounds. You will be an active participant on the tour, it's not just zip lining! You will be walking, climbing stairs, self-braking, and navigating aerial elements.For safety reasons, we cannot accommodate guests who are pregnant or under the influence of alcohol or drugs. Certain injuries or medical conditions may also affect eligibility to participate.You can contact the office at 260-672-3251 or reach our Course Manager directly at [email protected] to discuss your specific situation.

4. What should I wear?

Closed toe shoes are required. Sandals, flip-flops, and open toed shoes are not permitted on the course. Slip on shoes such as Crocs or HEYDUDES are also not allowed. We recommend lace-up sneakers.Wear comfortable clothing that allows you to move freely. Your harness will sit around your thighs, waist, and shoulders, so we recommend avoiding very short shorts, tank tops, or other clothing that leaves these areas exposed. Required equipment such as harnesses, helmets, and gloves will be provided for you.Dress for the weather! Layers are helpful for changing temperatures as well as a rain jacket and pants on rainy days. Ponchos are not permitted on the course.

5. Do tours run in bad weather?

We operate tours in most weather conditions, including rain and heat. However, we will delay or cancel tours due to lightning, extreme winds, or other unsafe conditions.Our Course Manager monitors the weather and makes the final decision about whether it is safe to operate. If severe weather interrupts your tour, we'll explain the available rescheduling and refund options under our weather policy.Please note, if you decide to cancel a tour due to weather conditions that we would not consider closable, you may not be offered a refund or reschedule voucher.Please provide a reliable phone number when booking so we can contact you day-of if conditions change.

6. How do I book, and when are you open?

We strongly recommend reserving your tour in advance through our online booking portal to secure your preferred date and time.The Camp Timber Lake office staff is here to help with booking issues, but we prefer not to book tours over the phone with customers to ensure that all information given at booking is read and agreed to by the customer.Booking online is easy! Visit our booking site, choose your tour and number of participants, select your preferred date and time, and complete your reservation!Zip Timber Lake operates during the spring, summer, and fall, typically from April 1st through October 31st, but specific dates may vary.You can call the Camp office at 260-672-3251 with any booking questions.

7. When should I arrive, and do I need a waiver?

Please arrive at least 15 minutes before your scheduled tour time to allow enough time to check-in, fill out waivers, park, and use the restrooms.To make check-in easier, you can complete your waiver online using the link sent to you at booking.All participants must have a waiver completed before the tour starts.Participants under 18 must have a waiver signed by a parent or legal guardian. This does not include grandparents, aunts/uncles, coaches, family friends, etc.If a minor attends without their legal parent or guardian, their signed waiver must be completed online before their arrival. Verbal permission cannot be accepted.If a minor participant does not have a completed waiver before the tour starts, they will not be allowed to participate in the tour. No exceptions.

8. Do you offer group rates and private bookings?

Yes! We do offer group booking options for school trips, camps, corporate outings, family gatherings, and other organized adventures.Group pricing varies based on group size, tour type, and day of the week. A deposit may be required to secure your booking, and payment arrangements will be confirmed during booking.For specific details regarding group bookings, please check out our group booking info tab from the front page.If you're interested in planning a group adventure, you can contact our Course Manager directly to discuss rates, availability, and options for your group!Email - [email protected]

9. What is your cancellation policy?

Our cancellation policy depends on how far in advance you contact us.More than 2 weeks before your tour:
You may request a refund, subject to a $5-per-person fee, or reschedule with no rescheduling fee.Between 48 hours and 2 weeks before:
Refunds are not available. Eligible rescheduling requests receive a voucher and are subject to a $5-per-person fee.Less than 48 hours before:
Refunds and rescheduling are not available.Refunds and rescheduling are also not available for no-shows, late arrivals who miss their tour, participants outside our weight requirements, guests who are impaired by alcohol or drugs, guests who choose not to participate due to fear of heights or personal or medical concerns.Weather related cancellations are handled according to our weather policy. If cancelled before the tour starts, you will be offered a reschedule voucher or refund. If bad weather cancels your tour while already on the course, you will receive a partial refund dependent on where on the course your tour was cancelled.

10. How safe is zip lining?

Your safety is our priority! Zip Timber Lake follows established procedures and maintains its course and equipment through regular inspection and maintenance.Our guides receive specialized training in course operations, equipment use, emergency procedures, and participant support. Before your tour, guides will fit your gear and equipment, as well as review all instructions you will need throughout your adventure.Zip lining is an adventure activity that carries inherent risk. It is important to listen to all instructions, and let our team know if you have any questions or concerns.

11. Can I bring my phone or other belongings?

We recommend leaving valuables at home or secured in your vehicle. While you are permitted to bring anything you'd like on the tour, such as hats, phones, sunglasses, cameras, etc., personal items can be lost or damaged on the course, and dropped items are not always recoverable.You may bring your phone or camera to capture photos, but you do so at your own risk. Zip Timber Lake is not responsible for lost or damaged personal belongings.We do not have a designated storage area for personal belongings.

12. Can friends and family watch my tour?

Absolutely! Non-participating guests may be able to watch and take photos from designated viewing areas along the course. Our staff can point you toward the best available spots.Please keep in mind that spectators cannot follow the entire tour due to terrain and course layout.Guests who wish to use extra campground amenities, such as the swimming pond or fishing lake, may be subject to our $5 visitor day pass.

13. Are bathrooms, snacks, and drinks available?

Yes! Restrooms are available in our bath and shower house, which also provides a place to change before or after your tour.Please use the restroom before your tour begins, as there are no restrooms along the course.Our Camp store offers drinks, chips, snacks, and more. You'll also find restaurants, ice cream shops, and other dining options in the surrounding areas.

14. What if I get nervous or want to stop mid-tour? Can I skip a line or element?

It is completely normal to feel nervous, especially if it is your first time! Our Zipologists are there to guide you, answer questions, and offer encouragement throughout your experience.Because our tour follows a set course, skipping individual elements or lines is not possible. If you become uncomfortable, let your guide know so they can talk you through options and determine the best way to assist you.Our guides follow established procedures for nervous guests to assist patrons who need help. We will never pressure you or ignore your concerns, and you always come first!

Group Rates & Information!

Tour Types
We offer two types of tours, so you can choose whichever better suits your groups needs!Our Introductory tour offers 3 zip lines and 2 aerial bridges. This tour reaches heights of around 30 feet and can last up to 2 hours per guide group.Our High Adventure Tour offers 8 zip lines, 4 aerial bridges, and 2 climbing elements. This tour features our SkyHook, reaching heights of 70 feet. This tour can last up to 4 hours per guide group.

Group Pricing
For groups of 8-12 participants, you may receive a 15% discount on your tour if made on a single purchase!For groups greater than 12, we offer a flat rate:
$35/person for Introductory Tours
$70/person for High Adventure Tours

Group Size & Scheduling
Typically, tour groups range from 2-8 people, sometimes going up to 10 participants. If your group is over 10, you will be divided into smaller tour groups for comfortability and pacing. Zip Timber Lake usually employs around 8-12 guides per season, so we're able to accommodate groups with up to 40 participants!
Group tours are scheduled with staggered start times, so larger groups should allow time for everyone to complete their adventure.
Availability and scheduling depend on the date, tour type, and guide availability.

Before You Arrive

Deposits & Payment
Depending on the size of your group, you make be required to pay a deposit of $500 to secure your reservation. Your deposit will go toward your final balance, due the day of your booking once headcount is finalized. We recommend having one group organizer coordinate communication and payment for the entire group.

Step-by-Step on How to Book Your Group!

1. Tell Us About Your Group!
Send an email to our Course Manager directly or give our Camp office a call! Please include:

Our Course Manager can be contacted at
[email protected]
or you can call our Camp office at 260-672-3251.

2. Review Your Options
Once in contact with the Course Manager, we will discuss availability, group pricing, tour timing, and how your group will be scheduled. We'll help you determine the best fit for your group!3. Secure Your Reservation
Once the details are confirmed, we will discuss the deposit and payment process. Your reservation is secured according to the booking terms provided by our team.4. Finalize Your Group Details
Confirm your final participant headcount and review payment instructions, waivers, arrival time, and any other details provided by our team.5. Show Up & Get Ready to Zip!
Please arrive at least 15 minutes prior to your scheduled tour time! All participants must be in closed-toe shoes, and make sure all waivers are complete. We'll take care of the gear, orientation, and adventure!Ready to Start Planning?
We'd love to help!

• Contact Our Course Manager Now!